Shipping policy

Processing Time
Orders are typically processed within 2–3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping
We currently ship within the United States. Shipping rates and available delivery options are calculated at checkout based on your order and delivery address.

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Delivery Times
Estimated delivery times shown at checkout are provided by the shipping carrier and may vary. Delays caused by the carrier, weather, holidays, or other circumstances outside of our control may occur.

Incorrect Addresses
Please double-check your shipping address before placing your order. If you notice an error, contact us as soon as possible at kate@mynubbi.com. We cannot guarantee that an address can be changed once an order has been processed or shipped.

Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us at kate@mynubbi.com with your order number and any relevant photos or information. We’ll do our best to help resolve the issue.

Questions?
For any shipping questions, contact us at kate@mynubbi.com.